How can we
help you?

Download the app or sign up online, verify your identity and you're ready to go in about five minutes.

Tap “Forgot password” on the login screen and follow the link we email you.

Yes. You can open multiple savings vaults and add a business account alongside your personal one.

Open the app, tap your card and select “Freeze”. You can unfreeze it the same way at any time.

Physical cards usually arrive within 3–5 business days. You can use your virtual card immediately.

Basic accounts can withdraw up to $500 per day; Plus and Business up to $2,000.

Transfers between Finshield users are instant. Bank transfers usually arrive within one business day.

Plus and Business plans have no foreign transaction fees. Basic plans pay a 1% fee.

Tap the transaction in the app and choose “Report a problem”. We'll keep you updated at every step.