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Security

Protection you
can count on

Your money and data are protected by multiple layers of security, monitored around the clock by our in-house team.

Layers of protection

Security at
every step

0-bit

AES encryption for all data at rest and in transit

0/7

Fraud monitoring by our in-house security team

0$

Liability for unauthorised card transactions

How we protect you

Built-in,
not bolted on

Encryption everywhere

Data is encrypted in transit with TLS 1.3 and at rest with AES-256.

Real-time fraud detection

Machine learning models score every transaction in milliseconds.

Two-factor authentication

Biometrics and one-time codes keep your account yours.

Instant card freeze

Lost your card? Freeze it in one tap and unfreeze just as fast.

Insured deposits

Eligible deposits are held at insured partner banks.

Security team

Specialists who investigate and respond to threats day and night.

Compliance

Independently
verified

We undergo regular third-party audits and penetration tests.

PCI DSSLevel 1 service provider
SOC 2Type II audited
GDPREU data protection
ISO 27001Information security

Stay safe

Security
questions

What should I do if my card is lost or stolen?+

Freeze your card instantly in the app, then order a replacement. Any unauthorised transactions will be refunded under our zero liability policy.

Will Finshield ever ask for my password?+

Never. We will never ask for your password, PIN or full verification codes by phone, email or text.

How do I report a suspicious message?+

Forward it to security@finshield.example and delete it. Our team reviews every report.

Report a security concern

Our security team responds to every report.