Last updated: September 1, 2024
1. Information we collect
- Identity data — name, date of birth and ID documents.
- Contact data — email, phone number and address.
- Financial data — transactions, balances and linked accounts.
- Technical data — device, IP address and usage information.
2. How we use it
We use your information to provide and secure our services, verify your identity, prevent fraud, comply with legal obligations and, with your consent, send you marketing.
3. Sharing
We share data only with partner banks, payment networks and service providers who help us operate, and with authorities when required by law. We never sell your personal data.
4. Security
We protect your data with encryption, access controls and continuous monitoring. Learn more on our security page.
5. Your rights
You can access, correct, export or request deletion of your data at any time. See Data Management for how.
6. Cookies
See our Cookie Policy for details on cookies and how to manage them.
7. Contact
Contact our Data Protection Officer at privacy@finshield.example or via our contact page.